Shipping and Delhivery
We are committed to delivering your order accurately, in good condition, and always on time promised by us in our website.
1) We offer FREE Shipping (specified on the Product detail page) on selected products ordered through www.WAVECLUES.com
2) Our dispatch time is 1-3 Working days from the order confirmation date or sometimes it takes more times to dispatch, we make our best efforts to deliver each item in your order within 7-15 business days. However in some cases, we may take longer, up to 20 working days, to deliver the order as we may have to procure it from some other stores or our supplier.
3) Express Delivery is faster than Standard Delivery,after dispatchting the product but our dispatch time is same for both condition.
4) To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
5) You may track the shipping status of your order on our website, by clicking at Track your Order section.
6) If the tracking information indicates the package has been delivered, please check with your neighbors or family members. Packages are occasionally left with neighbours, or safely outside your house/office.
7) If the tracking information indicates the package is being returned to us, or if the address is incorrect, it may have been undeliverable.
8) If there is no tracking information, or you cannot locate the package and it is not being returned as undeliverable, please e-mail us at SALES@WAVECLUES.com